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We provide A to Z consultancy regarding setting up and smooth running of a Medical Transcription services production unit including direct contact with US clients. Complete assistance regarding customer support is included in our package as follows : 1. Assistance in recruitment of top Proof Readers/Lead QA's (near CMT level) for the production unit. 2. Providing direct contacts with suitable clinics/doctors/hospitals in U.S.A. for MT production service. 3. Assistance in initial day to day working of the production unit including meeting quality standards, TAT etc. 4. Assuring (initial) customer support and ensuring client's satisfaction. 5. Miscellaneous in depth knowledge, awareness regarding practical problems. 6.Technical troubleshooting regarding voice files, internet, hardware, telecommunication etc. 7. Appointment of marketing and technical representatives in US, savings on working capital, savings on infrastructure etc. 8. Guidance regarding FTP, appropriate website development etc. 9. Setting up of the system of file management. 10. Ensuring employee satisfaction.

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